Technology at Campbell Library: Classrooms

This guide will show you how to use the computers, printers, scanners, and other technology at Campbell Library.

Please forward all technology issues in the Campbell Library to librarysupport@rowan.edu; including contact information, description of the issue, type of device, and location.

Computers  - Reference this link for computer locations, applications, and login troubleshooting.

Printers - Reference this link for printer location and information on how to print.

Scanners - Reference this link for scanner locations and information on scanning.

Classrooms - Reference this link for technology support in the Campbell Library's classrooms

Technology and equipment is available for loan at the 1st-floor Information Desk. Each piece of equipment has specific loaning periods and most of the equipment cannot be removed from the Campbell Library. The borrower is responsible for the cost of lost or damaged items. Only one of each item can be checked out at a time.

Rowan University Technology Support:

General Technology Support - support@rowan.edu

IT Support for Open Labs and Classrooms - classroomsupport@rowan.edu

Open Lab Printing Support - ruprint@rowan.edu

Campbell Library Access and Building Issues  - librarysupport@rowan.edu

Please note the there are two IT Request Kiosks located on the first and second floors of the building for quickly reporting issues. Please check your email for a response from a support rep.

You must use your Rowan NetID to log in to lab computers. Please visit the IRT website for more information about your Rowan NetID

This is the list of PC applications that are currently available at the Campbell Library. 

You can access virtual desktops and applications through Citrix on any campus computer. Visit go.rowan.edu/citrix for more information.

Please see Digital Scholarship Center for more information pertaining to the DSC's software/hardware.

Looking for a program not listed? Visit Rowan Knowledge Base for a full list of programs available in teaching labs across campus. 

Applications:

2 on first floor (near Information Desk)

1 on second floor

For more information about printing at Rowan, visit go.rowan.edu/printing.

For detailed, color, and/or large scale printing, you can place an order through the Rowan University Print Center.

Document DIDN'T print (comes out blank, paper jams, etc.)?

users can send an email to ruprint@rowan.eduwithin 30 minutes.

• Subject line: Lab Reprint
• Body of the message should include:

  • Username

  • Time you clicked “print”

  • Name and type of job (DOC, PDF, etc.)

  • Building/room where you tried to print

IT Support staff will process your email message right away and resend your job to the printer.

To print, upload your document to mobileprint.rowan.edu, swipe your RowanCard at a campus printing kiosk and you're done! For FAQs, visit go.rowan.edu/printing. 

• Multiple file formats are available for saving scanned items

• Export options include USB, Google Drive, or email

• Scannx scanning does not require a Rowan ID card but will require a Rowan NetID to send through email

• HP Copier has document printing disabled but allows for copying and scanning functions. 

• If the projector and/or computer monitor is blank:
  • Check that the computer, computer monitor, and projector are all turned on (even if you only wish to use one display; once you fix the issue you can turn off the other).
  • Check that the source is on the correct input via projector pixie controller.
  • Now you should see at least one display. 
  • Lastly, set your windows display options to "Duplicate" to mirror the computer and projector's display (see image below). Extend option will act as two separate displays. 

If the windows shortcut is not working, right click on the desktop and select "Screen Resolution". For personal Mac laptops, the shortcut for duplicate display is Command + F1 (or Alt + Command + F1); alternatively, go to your display options. 

• For audio, be sure to turn the speakers on via the front of the podium. Please turn off after use. 
• Rowan NetID is required for logging in to the podium computer. 
• Please turn off projector immediately after use.