If you don't own Microsoft Office you can download it for free from Software Downloads page.
Using Word and RefWorks
In Word under "the Home" home bar, click on the red square icon that is directly to the left of "Designer."
Search for ‘RefWorks Citation Manager’ and add it
Click on "Use login from my institution" search for "Rowan University" and hit enter
If it doesn't work, you may need to go to the RefWorks database to set up your account.
Insert citations in manuscript and generate bibliography from RefWorks menu to the right of your Word document