If you don't own Microsoft Office you can download it for free from Software Downloads page.
Using Word and RefWorks
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In Word under "the Home" home bar, click on the red square icon that is directly to the left of "Designer."
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Search for ‘RefWorks Citation Manager’ and add it
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Click on "Use login from my institution" search for "Rowan University" and hit enter
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Insert citations in manuscript and generate bibliography from RefWorks menu to the right of your Word document

RefWorks video tutorials.