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How to clear your browser cache: Welcome

This guide provides instructions for clearing your browser cache for various Internet browsers.


How to determine which browser you are using

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Google Chrome

Step 1 - Navigate to the Clear Browsing Data page

Option 1

  • Choose the Chrome menu button with the three dots on the far right end of the toolbar.
  • Choose the More Tools menu option.
  • Choose Clear Browsing Data.


Option 2

  • Choose the Chrome menu button with the three dots on the far right end of the toolbar.
  • Choose the Settings option.
  • Click on the down arrow next to Advanced, then choose Clear Browsing Data.

Step 2 - Clear cached files

To completely clear your browsing data, use the instructions below. You do not need to clear your download history and app data if you don't want to, it is enough to clear "Cached Images and Files."

  1. Select the period of time you wish to delete cached information using the “Clear the following items from” drop down menu. From there, you can choose “Cached images and files“.
  2. Select the “Clear browsing data” button, and Chrome will clear your cache.

Internet Explorer

Step 1 - Navigate to Delete Browsing History

Select Tools (via the Gear Icon) > Safety > Delete browsing history....
     (You can also access this menu by holding Ctrl + Shift + Delete).


Step 2. Delete Temporary Files and Cookies

Uncheck Preserve Favorites website data and History
Check both Temporary Internet Files and Cookies 
Click Delete.


For Mac iOS users

Safari is the default browser on all Mac iOS computers. 

Step 1 - Navigate to Preferences menu

Click Safari in the upper left hand side of your screen (next to the Apple icon). In the menu that appears, click Preferences.

Safari Preferences

Step 2 - Navigate to the Privacy tab

In the window that appears, click the Privacy tab. Click the button Remove All Website Data....


Step 3 - Remove stored (cached) data

Click Remove Now in the pop up window that appears.