This guide will show you how to use the computers, printers, scanners, and other technology at Campbell Library.
Please forward all technology issues in the Campbell Library to librarysupport@rowan.edu; including contact information, description of the issue, type of device, and location.
Computers - Reference this link for computer locations, applications, and login troubleshooting.
Printers - Reference this link for printer location and information on how to print.
Scanners - Reference this link for scanner locations and information on scanning.
Classrooms - Reference this link for technology support in the Campbell Library's classrooms
Technology and equipment is available for loan at the 1st-floor Information Desk. Each piece of equipment has specific loaning periods and most of the equipment cannot be removed from the Campbell Library. The borrower is responsible for the cost of lost or damaged items. Only one of each item can be checked out at a time.
Rowan University Technology Support:
General Technology Support - support@rowan.edu
IT Support for Open Labs and Classrooms - classroomsupport@rowan.edu
Open Lab Printing Support - ruprint@rowan.edu
Campbell Library Access and Building Issues - librarysupport@rowan.edu
Please note the there are two IT Request Kiosks located on the first and second floors of the building for quickly reporting issues. Please check your email for a response from a support rep.
Please reference the information below for computer locations, applications, and login troubleshooting. For more information about technology at Rowan University, visit IRT’s website https://irt.rowan.edu/.
Please forward all technology issues in the Campbell Library to librarysupport@rowan.edu.
Room # |
Number of Machines |
Availability |
138 |
PC: 30 |
|
218 |
PC: 6 |
|
219 |
PC: 6 |
|
240 |
PC: 4 |
|
Digital Scholarship Center (Room 345) |
PC: 10 Mac: 10 |
You must use your Rowan NetID to log in to lab computers. Please visit the IRT website for more information about your Rowan NetID
This is the list of PC applications that are currently available at the Campbell Library.
You can access virtual desktops and applications through Citrix on any campus computer. Visit go.rowan.edu/citrix for more information.
Please see Digital Scholarship Center for more information pertaining to the DSC's software/hardware.
Looking for a program not listed? Visit Rowan Knowledge Base for a full list of programs available in teaching labs across campus.
Applications:
Adobe AIR 21 |
Microsoft Office 2013 Professional Plus |
Microsoft Visual C++ 2005 Redistributable |
Symantec Network Access Control 12.1 |
Adobe Flash Player 22 |
Microsoft Office 2013 Access |
Microsoft Visual C++ 2008 Redistributable |
VLC Media Player 2.2 |
Adobe Reader XI |
Microsoft Office 2013 Excel |
Microsoft Visual C++ 2010 Redistributable |
Windows 7 Enterprise |
Bomgar Button 14 |
Microsoft Office 2013 InfoPath |
Microsoft Visual C++ 2012 Redistributable |
Windows Live Movie Maker 16 |
Citrix ICA Client 14.3 |
Microsoft Office 2013 OneNote |
Microsoft Visual C++ 2013 Redistributable |
Windows Live Photo Gallery 16 |
Citrix Receiver 4 |
Microsoft Office 2013 Outlook |
Microsoft Visual C++ 2015 Redistributable |
Windows Live Writer 16 |
Google Chrome 51 |
Microsoft Office 2013 PowerPoint |
Microsoft Visual Studio 2010 Tools for Office Runtime |
Windows Media Player 12 |
Java 2 Runtime Environment 6 |
Microsoft Office 2013 Publisher |
Pharos Popup 9 |
Windows PowerShell 4 |
Microsoft .NET Framework 4.5 |
Microsoft Office 2013 Word |
Microsoft Silverlight 5.1 |
|
Microsoft Internet Explorer 11 |
Microsoft Visio Viewer 2013 |
Symantec Endpoint Protection 12.1 |
|
Please reference the information below for printing in the Campbell Library. For more information about printing at Rowan, visit go.rowan.edu/printing.
Please forward all technology issues in the Campbell Library to librarysupport@rowan.edu.
2 on first floor (near Information Desk)
1 on second floor
For more information about printing at Rowan, visit go.rowan.edu/printing.
For detailed, color, and/or large scale printing, you can place an order through the Rowan University Print Center.
Document DIDN'T print (comes out blank, paper jams, etc.)?
users can send an email to ruprint@rowan.eduwithin 30 minutes.
Username
Time you clicked “print”
Name and type of job (DOC, PDF, etc.)
Building/room where you tried to print
IT Support staff will process your email message right away and resend your job to the printer.
To print, upload your document to mobileprint.rowan.edu, swipe your RowanCard at a campus printing kiosk and you're done! For FAQs, visit go.rowan.edu/printing.
Campbell Library has several scanners throughout the building for students to use at no charge.
Room # | Type |
---|---|
1st Floor: Circulation Desk | HP Copier/Scanner |
2nd Floor: General Area | Scannx Scanner |
2nd Floor: Performing Arts Center | Scanner |
3rd Floor: Rotunda (near elevator) | Scannx |
Multiple file formats are available for saving scanned items
Export options include USB, Google Drive, or email
Scannx scanning does not require a Rowan ID card but will require a Rowan NetID to send through email
HP Copier has document printing disabled but allows for copying and scanning functions.
There are six classrooms in the Campbell Library that are technology enhanced classrooms (TEC); see locations below. The TEC's have lecture podium computers, ceiling mounted projectors, and surround sound speakers (525 is a conference style room with a flat-screen TV). Accessories in these rooms include podium mounted projector pixie remotes, mounted projector screens, and laptop connection plates (supports personal laptops). For personal laptops; Audio (3.5mm), Video (VGA), and Ethernet cables are located inside the podium drawer. HDMI is supported but cables are not supplied.
For more information about TECs, visit IRT’s website.
Room | Projector or TV | Availability |
---|---|---|
126 | Projector w/ Pixie Controller | Campbell Room 126 |
138 | Projector w/ Pixie Controller | Campbell Room 138 |
226 | Projector w/ Pixie Controller | Campbell Room 226 |
401 | Projector w/ Pixie Controller | Campbell Room 401 |
403 | Projector w/ Pixie Controller | Campbell Room 403 |
578 | Projector w/ Pixie Controller | Campbell Room 578 |
If the windows shortcut is not working, right click on the desktop and select "Screen Resolution". For personal Mac laptops, the shortcut for duplicate display is Command + F1 (or Alt + Command + F1); alternatively, go to your display options.