Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Technology at Campbell Library: Welcome

A user guide to computing, printing, scanning, and related technology services in Campbell Library.

Welcome

Guide Introduction

This guide will show you how to use the computers, printers, scanners, and other technology at Campbell Library.

Please forward all technology issues in the Campbell Library to librarysupport@rowan.edu; including contact information, description of the issue, type of device, and location.

Guide Table of Contents

Computers  - Reference this link for computer locations, applications, and login troubleshooting.

Printers - Reference this link for printer location and information on how to print.

Scanners - Reference this link for scanner locations and information on scanning.

Classrooms - Reference this link for technology support in the Campbell Library's classrooms

Devices for Loan at Campbell Library

Technology and equipment is available for loan at the 1st-floor Information Desk. Each piece of equipment has specific loaning periods and most of the equipment cannot be removed from the Campbell Library. The borrower is responsible for the cost of lost or damaged items. Only one of each item can be checked out at a time.

 

Campbell Library

Campbell Library (front)

Rowan University Technology Support:

General Technology Support - support@rowan.edu

IT Support for Open Labs and Classrooms - classroomsupport@rowan.edu

Open Lab Printing Support - ruprint@rowan.edu

Campbell Library Access and Building Issues  - librarysupport@rowan.edu

 

Please note the there are two IT Request Kiosks located on the first and second floors of the building for quickly reporting issues. Please check your email for a response from a support rep.

Computers

Computers

Please reference the information below for computer locations, applications, and login troubleshooting. For more information about technology at Rowan University, visit IRT’s website  https://irt.rowan.edu/.

Please forward all technology issues in the Campbell Library to librarysupport@rowan.edu.

Locations

Room #

Number of Machines

Availability

138

PC: 30

Campbell Library Hours

218

PC: 6

Campbell Library Hours

219

PC: 6

Campbell Library Hours

240

PC: 4

Campbell Library Hours

Digital Scholarship Center (Room 345)

PC: 10

Mac: 10

Campbell Library Hours

Logging In

You must use your Rowan NetID to log in to lab computers. Please visit the IRT website for more information about your Rowan NetID

Applications Available

This is the list of PC applications that are currently available at the Campbell Library. 

You can access virtual desktops and applications through Citrix on any campus computer. Visit go.rowan.edu/citrix for more information.

Please see Digital Scholarship Center for more information pertaining to the DSC's software/hardware.

Looking for a program not listed? Visit Rowan Knowledge Base for a full list of programs available in teaching labs across campus. 

Applications:

Adobe AIR 21

Microsoft Office 2013 Professional Plus

Microsoft Visual C++ 2005 Redistributable

Symantec Network Access Control 12.1

Adobe Flash Player 22

Microsoft Office 2013 Access

Microsoft Visual C++ 2008 Redistributable

VLC Media Player 2.2

Adobe Reader XI

Microsoft Office 2013 Excel

Microsoft Visual C++ 2010 Redistributable

Windows 7 Enterprise

Bomgar Button 14

Microsoft Office 2013 InfoPath

Microsoft Visual C++ 2012 Redistributable

Windows Live Movie Maker 16

Citrix ICA Client 14.3

Microsoft Office 2013 OneNote

Microsoft Visual C++ 2013 Redistributable

Windows Live Photo Gallery 16

Citrix Receiver 4

Microsoft Office 2013 Outlook

Microsoft Visual C++ 2015 Redistributable

Windows Live Writer 16

Google Chrome 51

Microsoft Office 2013 PowerPoint

Microsoft Visual Studio 2010 Tools for Office Runtime

Windows Media Player 12

Java 2 Runtime Environment 6

Microsoft Office 2013 Publisher

Pharos Popup 9

Windows PowerShell 4

Microsoft .NET Framework 4.5

Microsoft Office 2013 Word

Microsoft Silverlight 5.1

 

Microsoft Internet Explorer 11

Microsoft Visio Viewer 2013

Symantec Endpoint Protection 12.1

 

Printers

Printers

Please reference the information below for printing in the Campbell Library. For more information about printing at Rowan, visit go.rowan.edu/printing.

Please forward all technology issues in the Campbell Library to librarysupport@rowan.edu.

Printer Locations

2 on first floor (near Information Desk)

1 on second floor

For more information about printing at Rowan, visit go.rowan.edu/printing.

For detailed, color, and/or large scale printing, you can place an order through the Rowan University Print Center.

Printing Issues?

Document DIDN'T print (comes out blank, paper jams, etc.)?

users can send an email to ruprint@rowan.eduwithin 30 minutes.

  • Subject line: Lab Reprint
  • Body of the message should include:
    • Username

    • Time you clicked “print”

    • Name and type of job (DOC, PDF, etc.)

    • Building/room where you tried to print

IT Support staff will process your email message right away and resend your job to the printer.

How To Print

To print, upload your document to mobileprint.rowan.edu, swipe your RowanCard at a campus printing kiosk and you're done! For FAQs, visit go.rowan.edu/printing

Scanners

Scanners

Campbell Library has several scanners throughout the building for students to use at no charge.

Locations

Room # Type
1st Floor: Circulation Desk HP Copier/Scanner
2nd Floor: General Area Scannx Scanner
2nd Floor: Performing Arts Center Scanner
3rd Floor: Rotunda (near elevator) Scannx

Scanning Information

  • Multiple file formats are available for saving scanned items

  • Export options include USB, Google Drive, or email

  • Scannx scanning does not require a Rowan ID card but will require a Rowan NetID to send through email

  • HP Copier has document printing disabled but allows for copying and scanning functions. 

Classrooms

Technology Enhanced Classrooms (TEC)

There are six classrooms in the Campbell Library that are technology enhanced classrooms (TEC); see locations below. The TEC's have lecture podium computers, ceiling mounted projectors, and surround sound speakers (525 is a conference style room with a flat-screen TV). Accessories in these rooms include podium mounted projector pixie remotes, mounted projector screens, and laptop connection plates (supports personal laptops). For personal laptops; Audio (3.5mm), Video (VGA), and Ethernet cables are located inside the podium drawer. HDMI is supported but cables are not supplied. 

For more information about TECs, visit IRT’s website

Technology Enhanced Classroom Locations

List of Technology enhanced classrooms
Room Projector or TV Availability
126 Projector w/ Pixie Controller Campbell Room 126
138 Projector w/ Pixie Controller Campbell Room 138
226 Projector w/ Pixie Controller Campbell Room 226
401 Projector w/ Pixie Controller Campbell Room 401
403 Projector w/ Pixie Controller Campbell Room 403
578 Projector w/ Pixie Controller Campbell Room 578

Troubleshooting

 

  • If the projector and/or computer monitor is blank:
    • Check that the computer, computer monitor, and projector are all turned on (even if you only wish to use one display; once you fix the issue you can turn off the other).
    • Check that the source is on the correct input via projector pixie controller.
    • Now you should see at least one display. 
    • Lastly, set your windows display options to "Duplicate" to mirror the computer and projector's display (see image below). Extend option will act as two separate displays. 

If the windows shortcut is not working, right click on the desktop and select "Screen Resolution". For personal Mac laptops, the shortcut for duplicate display is Command + F1 (or Alt + Command + F1); alternatively, go to your display options. 

  • For audio, be sure to turn the speakers on via the front of the podium. Please turn off after use. 
  • Rowan NetID is required for logging in to the podium computer. 
  • Please turn off projector immediately after use.